Our Premium Economy Range of Laser marking systems are all sourced from Chinese Original Equipment Manufacturers (OEM). By dealing only with the OEM’s this gives us direct contact with senior management and the design engineers, should a problem occur and needs to be escalated. Support for all these products is by native Thai or English speakers. In the unlikely situation that you have a problem contact us and we will own the problem and find a resolution, no need to make several calls to see who will look after your system.